Who We Are
This Privacy Policy is issued by PH768 Entertainment Ltd. ("ph768," "we," "us," "Company"), the operator of the online gaming platform accessible at ph768.vip and all associated subdomains, mobile-optimized interfaces, and applications (collectively, the "Platform").
ph768 is the Data Controller responsible for the personal data of all players and users who interact with this Platform. ph768 operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR) and complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC).
This Policy applies to all personal data collected from individuals who register an account on ph768, make enquiries through any Platform contact channel, or interact with the Platform in any other capacity. By using ph768, you acknowledge that you have read, understood, and agree to the collection and processing of your personal data as described in this Policy.
Personal Data We Collect
ph768 collects the following categories of personal data in connection with your use of the Platform:
| Data Category | Specific Data Points | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Account registration; KYC verification |
| Contact Data | Philippine mobile number, email address, residential address | Account registration; support enquiries |
| Identity Documents | Government-issued ID (UMID, PhilSys ID, Driver's License, Passport, etc.), selfie or liveness check image | KYC identity verification process |
| Financial Data | GCash number, Maya account reference, bank account details (for bank-transfer withdrawals), transaction history | Deposit and withdrawal processes |
| Gaming Activity Data | Game history, bet amounts, win/loss records, session duration, bonus utilization | Continuous Platform use |
| Technical Data | IP address, device type, browser type and version, operating system, login timestamps, session identifiers | Automated collection during Platform access |
| Communications Data | Records of live chat, email, and support ticket interactions with ph768 customer support | Customer support interactions |
| Preference Data | Language preferences, marketing communication opt-in/opt-out status, responsible gaming limit settings | Account settings; Platform interactions |
How We Collect Your Data
ph768 collects personal data through the following channels and methods:
- Direct Provision: Information you provide when completing the registration form, submitting KYC documents, setting up payment methods, or contacting customer support.
- Automated Collection: Technical data collected automatically when you access the Platform, including IP addresses, device identifiers, browser data, and session activity logs. This data is collected via server logs and first-party cookies.
- Payment Processors: Transaction confirmation data received from GCash, Maya, BPI, BDO, UnionBank, Metrobank, and other payment service providers when you make a deposit or withdrawal on ph768.
- Identity Verification Partners: Identity verification data returned from ph768's KYC service provider after you submit identity documents for verification.
- Game Providers: Gaming activity data (bet history, game results, session records) transmitted from ph768's licensed game providers as part of normal platform operations.
- Fraud Detection Systems: Behavioral and technical data captured by ph768's fraud detection and responsible gaming monitoring systems during active Platform sessions.
Legal Bases for Processing
ph768 processes personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations:
- Contractual Necessity: Processing required to fulfill the contract between ph768 and the player — including account creation, game access, payment processing, and withdrawal execution.
- Legal Obligation: Processing required to comply with applicable laws, including PAGCOR regulatory requirements, Anti-Money Laundering Act (AMLA) obligations, and data retention mandates issued by Philippine regulatory authorities.
- Legitimate Interest: Processing carried out for the legitimate interests of ph768, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, where such interests are not overridden by the rights and freedoms of the data subject.
- Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for the sending of optional marketing communications. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.
How We Use Your Personal Data
ph768 uses the personal data it collects for the following purposes:
- Account Management: Creating, maintaining, and securing your ph768 player account, including login authentication and OTP-based security verification.
- Identity Verification (KYC): Verifying your identity and age (21+ requirement) to comply with PAGCOR regulations and Philippine anti-money laundering obligations.
- Payment Processing: Executing deposits and withdrawals via GCash, Maya, bank transfer, and other accepted payment methods; reconciling transaction records.
- Game Provision: Enabling access to ph768's game library, tracking gaming activity for fair play monitoring, and maintaining accurate win/loss records on your account.
- Responsible Gaming: Monitoring gaming patterns to identify potential problem gambling behavior; administering deposit limits, self-exclusion requests, and other responsible gaming tools you activate on your account.
- Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent account activity, bonus abuse, money laundering, and unauthorized access attempts.
- Customer Support: Responding to account queries, dispute resolution, and technical support requests submitted through ph768's live chat and email support channels.
- Legal Compliance: Meeting reporting obligations to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine regulatory bodies.
- Service Improvement: Analyzing aggregated, anonymized usage data to improve the Platform's features, user experience, and game selection.
- Marketing (Consent-Based Only): Sending promotional emails, bonus notifications, and game recommendations to players who have opted in to marketing communications. You may unsubscribe at any time.
Data Sharing and Disclosure
ph768 does not sell, rent, or trade personal data. We share personal data only in the circumstances described below, and only to the extent necessary for the stated purpose:
- Payment Service Providers: GCash, Maya, BPI, BDO, UnionBank, Metrobank, Coins.ph, and USDT payment processors receive the minimum data required to execute and verify your transactions.
- Identity Verification (KYC) Providers: Your identity documents and personal details are shared with ph768's KYC verification partner for the purpose of document authentication and age verification only.
- Game Providers: Licensed game software providers receive account identifiers and transaction data necessary to operate games and reconcile game session outcomes.
- Fraud Detection and Security Vendors: Technical session data and behavioral signals may be processed by ph768's fraud detection service providers for the purpose of identifying suspicious activity.
- Regulatory Authorities: ph768 is required by law to disclose player data to PAGCOR, the AMLC, the National Privacy Commission, and other Philippine authorities upon lawful request or as mandated by applicable reporting obligations.
- Law Enforcement: ph768 will disclose personal data to Philippine law enforcement agencies in response to valid legal process, court orders, or to protect the rights and safety of ph768 players and staff.
- Corporate Transactions: In the event of a merger, acquisition, or sale of all or a material portion of ph768's business assets, player data may be transferred to the acquiring entity, subject to equivalent data protection obligations.
All third parties with whom ph768 shares personal data are required to handle that data in accordance with applicable Philippine data privacy law and ph768's data processing agreements, which impose confidentiality obligations and prohibit secondary use of the data for unauthorized purposes.
International Data Transfers
Some of ph768's technology service providers, including game software providers and cloud infrastructure partners, may process or store data in jurisdictions outside the Philippines. Where such transfers occur, ph768 ensures that adequate safeguards are in place to protect your personal data, including:
- Data processing agreements incorporating NPC-approved standard contractual clauses or equivalent protections;
- Transfer to jurisdictions recognized by the National Privacy Commission as providing adequate levels of personal data protection;
- Implementation of technical security measures including encryption in transit and at rest for all transferred data.
Philippine players retain all rights under the Data Privacy Act of 2012 regardless of where their data is processed.
Data Retention
ph768 retains personal data for the periods specified below, after which data is securely deleted or anonymized unless a longer retention period is required by law:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | 5 years after account closure | PAGCOR & AMLA regulatory requirements |
| KYC identity documents | 5 years after account closure | Anti-Money Laundering Act obligations |
| Financial transaction records | 7 years after transaction date | AMLA and tax record requirements |
| Gaming activity records | 3 years after last gaming session | PAGCOR reporting obligations |
| Customer support communications | 3 years after closure of support ticket | Legitimate interest (dispute resolution) |
| Technical/session logs | 12 months from capture | Security and fraud detection |
| Marketing consent records | Duration of consent + 3 years | Legal compliance (evidence of consent) |
After applicable retention periods expire, personal data will be securely and irreversibly deleted from ph768's systems in accordance with the Company's data disposal procedures.
Cookies and Tracking Technologies
ph768 uses cookies and similar tracking technologies to operate the Platform and improve the player experience. The following types of cookies are used on ph768:
- Strictly Necessary Cookies: Essential for Platform operation. These include session authentication cookies that maintain your logged-in state and security cookies that help protect against cross-site request forgery. These cannot be disabled without impairing the core Platform functionality.
- Functional Cookies: Used to remember your preferences, such as language settings and responsible gaming limit displays. These improve the usability of ph768 without affecting core functionality if disabled.
- Performance and Analytics Cookies: First-party analytics cookies that collect aggregated, anonymized data about how players interact with the Platform — which pages are visited most frequently, where errors occur, and how navigation flows are used. ph768 does not use third-party advertising analytics cookies.
ph768 does not use advertising retargeting cookies, social media tracking pixels, or third-party behavioral profiling technologies on its Platform. You can control cookie settings through your browser's privacy preferences. Disabling strictly necessary cookies may prevent you from logging in or using core Platform features.
Security Measures
ph768 implements a comprehensive set of technical and organizational security measures to protect personal data against unauthorized access, accidental loss, destruction, or alteration. These measures include:
- 256-bit SSL/TLS Encryption: All data transmitted between your device and ph768's servers is encrypted using industry-standard Transport Layer Security. This applies to login, registration, payment, and all other interactions with the Platform.
- Data Encryption at Rest: Personal data stored in ph768's databases — including identity documents and financial records — is encrypted at rest using AES-256 encryption.
- Access Controls: Access to personal data is restricted on a need-to-know basis. ph768 employees and contractors who access personal data are subject to confidentiality obligations and role-based access permissions.
- Multi-Factor Authentication (MFA): Internal systems containing personal data require multi-factor authentication for all authorized personnel access.
- OTP Verification: New device logins and withdrawal requests trigger one-time password verification to your registered Philippine mobile number, protecting against unauthorized account access.
- Fraud Detection Systems: Automated systems monitor account activity for behavioral anomalies indicative of unauthorized access or fraudulent use.
- Regular Security Audits: ph768 conducts periodic security assessments and penetration testing of its Platform infrastructure.
Children and Minors
ph768 is strictly an adult-only platform. Access to all gaming services on ph768 is limited to individuals who are 21 years of age or older, as required by PAGCOR regulation governing online casino operations in the Philippines.
ph768 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the ph768 account registration and KYC process. If ph768 discovers that personal data has been collected from an individual under 21 years of age, the account will be immediately closed, the data will be deleted in accordance with applicable law, and any funds on the account will be returned.
If you are a parent or guardian and believe a minor has registered on ph768 using false age information, please contact ph768 support immediately so that the account can be investigated and closed without delay.
Exercising Your Data Rights
To exercise any of the data rights described in this Policy — including the right to access, correction, erasure, portability, or objection — you may submit a request through the following channel:
Data Privacy Request Contact:
[email protected]
(plain text — not a clickable link)
Please include the subject line "Data Privacy Request" and provide your full registered name, registered mobile number, and the specific nature of your request. ph768 will acknowledge your request within 3 business days and aim to fulfill it within 30 calendar days of receipt.
ph768 may request additional verification before processing a data access or deletion request to confirm the identity of the requesting individual and prevent unauthorized disclosure or deletion of another person's data.
If you are dissatisfied with ph768's response to a data privacy request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
Third-Party Services and Links
The ph768 Platform may contain references to or integrations with third-party service providers, including payment processors and game software providers. These third parties operate under their own privacy policies and terms of service, which are independent of this ph768 Privacy Policy.
ph768 is not responsible for the privacy practices of third-party service providers. We recommend that you review the applicable privacy policies of any third-party services you interact with directly as part of using the Platform — for example, GCash's privacy policy when authorizing a payment through the GCash application.
ph768 does not embed third-party social media tracking pixels or advertising network scripts on the Platform. All data collected during your use of ph768 is processed within the scope of this Privacy Policy.
Amendments to This Policy
ph768 reserves the right to update or modify this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or Platform operations. The effective date displayed at the top of this document will be updated to reflect the date of the most recent revision.
For material changes that significantly affect how ph768 processes your personal data, ph768 will provide advance notice through one or more of the following channels: a notification to your registered email address, an in-account notification, or a prominent notice on the Platform homepage.
Your continued use of the ph768 Platform after an updated Policy is posted constitutes your acknowledgment of the changes. If you do not agree with the updated Policy, you must cease using the Platform and may request account closure.
Contact and Data Protection Officer
ph768 has appointed a Data Protection Officer (DPO) in compliance with the Philippine Data Privacy Act. The DPO oversees ph768's data protection compliance program and serves as the primary point of contact for data privacy enquiries, complaints, and rights requests.
Data Protection Officer, ph768
PH768 Entertainment Ltd.
Email:
[email protected]
(Subject: Data Privacy — DPO)
Response Time: The DPO aims to acknowledge all privacy enquiries within 3 business days. Complex requests will be addressed within 30 calendar days of receipt.